Cookie Policy

    Last updated: 17 April 2026

    This page explains which cookies and similar storage tools Vantrel uses, why they matter, and which ones are optional. The goal is to make the consent experience easier to understand without stripping out the legal detail you may need.

    1. What Are Cookies?

    Cookies are small text files placed on your device when you visit our Service. They help us recognise your device, remember your preferences, and improve your experience. Similar technologies include local storage, session storage, and pixel tags.

    2. Types of Cookies We Use

    CategoryPurposeRequired?
    Strictly NecessaryAuthentication, security, session management, cookie consent preferences. The Service cannot function without these.Yes
    FunctionalRemembering your theme preference, language settings, and UI state.No
    AnalyticsUnderstanding how users interact with the Service, measuring performance, and identifying improvement areas.No
    MarketingDelivering relevant content and measuring the effectiveness of campaigns.No

    3. Specific Cookies Used

    Cookie NameCategoryDurationDescription
    sb-*-auth-tokenNecessarySessionAuthentication session token
    cookie_consentNecessary1 yearStores your cookie consent preferences
    themeFunctional1 yearDark or light mode preference
    referral_codeFunctional30 daysCaptures and persists the referral code from the URL query parameter to preserve attribution through checkout

    4. Managing Your Cookie Preferences

    When you first visit our Service, a cookie consent banner will appear allowing you to accept or customise your preferences. You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of the application.

    You can also manage cookies through your browser settings. Note that disabling strictly necessary cookies may prevent the Service from functioning properly.

    Note: The referral code is stored as a local storage key, not a traditional HTTP-only cookie. It serves to maintain attribution accuracy through checkout and cannot be opted out of if accessing via referral link, as it is functionally necessary for referral program operation and conversion tracking.

    5. Third-Party Cookies

    Some cookies may be set by third-party services we use, such as authentication providers and analytics tools. These third parties have their own privacy policies governing the use of their cookies.

    6. Legal Basis

    Strictly necessary cookies, including referral_code for attribution integrity, are set on the basis of legitimate interest or contract performance. All other cookies are set only with your explicit consent, in compliance with the NDPA, GDPR, and the ePrivacy Directive.

    7. Contact Us

    For questions about our use of cookies, please contact us using the form below.

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    8. Related Documents

    Please also review our Privacy Policy, Terms of Use, and Refund Policy.